Delivery and Shipping Policy
- The Company will be responsible for delivering the ordered goods, directly to the location of the end customer.
- The Company will be responsible for any breakage or damages that happen in the transit of the product from the Company warehouse to the customer’s doorstep.
- The Franchisee shall be responsible for sending an installation team to the customer’s site to carry out installation and product placement and ensure the complete satisfaction of the customer
- The whole customer service process will be defined by the Company based on the SOPs.
- The estimated time taken for the goods to be transported from Floor & Furnishings warehouse to the customer’s location (anywhere in India) is 7 – 10 business days.